As is usual when it comes to insurance there was some confusion by residents as to what the protocol is for filing a claim and what policy coverage they have. Residents seem to fall into three different categories:
Those with flood insurance who simply need to know which claim to file; those with homeowners insurance that may not cover all types of damage (those residents are primarily asking what is covered under their policy); and those with no insurance at all who may still have some options as they look to rebuild.
As can happen residents are not feeling well taken care of or treated fairly by the insurance companies. If you were unable to attend the meeting you can contact the Illinois Insurance Division through their website www.idfpr.com.
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