Immediately:
- Call your agent or insurance company. Have the following information with you when you place your call: (1) the name of your insurance company (your agent may write policies for more than one company); (2) your policy number; and (3) a telephone number/e-mail address where you can be reached.
- An adjustor will work with you to calculate the value of the damage and prepare a repair estimate.
- Please keep your agent advised if your contact information changes. If you are still in a shelter or cannot be easily reached, please provide the name of a designated relative or point-of-contact who can reach you.
Before the Adjustor Arrives
- Local officials may require the disposal of damaged items. If you dispose of items, please keep a swatch or other sample of damaged item(s) for the adjustor.
- Separate damaged items from undamaged items. If necessary, place items outside the home.
- Take photos. Take photos of any water in the house and damaged personal property. Your adjustor will need evidence of the damage and damaged items (i.e.: cut swatches from carpeting, curtains, chairs) to prepare your repair estimate.
Please visit the insurance journal link and also visit floodsmart.gov, a site created and maintained by The National Flood Insurance Program. The information from this list can be found on floodsmart.gov by clicking on this link, file a claim.
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